Support Analyst - Customer Service
Key Accountabilities & Responsibilities
Skills, Knowledge and Expertise
Benefits
About Spektrix
At Spektrix, our mission is to provide arts organisations with the best possible chance of success. We do this by combining cloud-based technology with expert support and training consultancy, helping our clients grow their audiences and increase revenue. We’re confident that Spektrix is the most forward-thinking ticketing, marketing and fundraising solution around.
We know that the best software is user-friendly and intuitive, so we’ve built every bit of Spektrix with usability in mind. Everything in the system is quick to learn and easy to use, whether you’re a Box Office Manager, Marketing Assistant or Fundraising Director. Technology is constantly evolving — to keep up with the pace we release daily upgrades so the 500+ organisations we work with (and their audiences) never have to wait for the newest and most innovative features.
Everything we do is about making our users’ lives easier, so everyone gets unlimited support and consultancy to get the most out of Spektrix. This ethos is reflected in our service charge – an all-inclusive fee that scales with the size of your business. No upfront costs, no long-term tie-ins and no additional charges.
We know that the best software is user-friendly and intuitive, so we’ve built every bit of Spektrix with usability in mind. Everything in the system is quick to learn and easy to use, whether you’re a Box Office Manager, Marketing Assistant or Fundraising Director. Technology is constantly evolving — to keep up with the pace we release daily upgrades so the 500+ organisations we work with (and their audiences) never have to wait for the newest and most innovative features.
Everything we do is about making our users’ lives easier, so everyone gets unlimited support and consultancy to get the most out of Spektrix. This ethos is reflected in our service charge – an all-inclusive fee that scales with the size of your business. No upfront costs, no long-term tie-ins and no additional charges.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.